Effective Date: 4 August 2025

At Bloom & Brave (“we”, “our”, “us”), we’re committed to protecting and respecting your privacy. This Privacy Policy explains how we collect and use your personal information. It describes how we store and protect your data when you engage with us or use our website www.bloomnbrave.com.

1. Who We Are & Contact Details

Bloom and Brave LTD

 

 

 

 

Contact Email: vikki@bloomnbrave.com

2. What Information Do We Collect?

When you interact with us, we collect:
Your name, location, email, and phone number
Payment details (securely processed via our payment provider)
Shipping and billing information
Account login details if you create an account
Buy history and communication records
IP location, browser/device type, and usage data (for analytics & security)
Cookies and tracking technologies (see our Cookie Policy)

3. How Do We Use Your Data?

We use your data to:
Process and deliver your orders
Run your customer account & respond to your support requests
Keep you updated about your orders or any issues
Send marketing emails (if you sign up – unsubscribe anytime)
Improve our site, run analytics, and keep things secure
Meet legal, tax, and regulatory requirements

4. Lawful Basis for Processing

We only process your data if we have a valid basis, such as:
Fulfilling a contract (processing your orders)

With your consent (marketing communications)

For our legitimate interests (improving services, detecting fraud)

To fulfill legal obligations (e.g. tax, audit compliance)

 

5. Data Retention

We hold your personal data only as long as necessary to give our services. We also keep it to meet regulations or until your account is removed.

6. Sharing Your Data

We only share your data when absolutely necessary, for example with:
Payment processors (Stripe, PayPal, etc.)
Delivery partners (Royal Mail, DPD, etc.)
IT, marketing & analytics services (UK/EU compliant)
Never sold to third parties

7. Your Rights

You have several options. You can ask for access to your data. You ask to correct, remove, or restrict use of your data. In some cases, you can object to data use or withdraw consent for marketing at any time. You can also ask for data portability in a common format. Contact us at vikki@bloomnbrave.com for any requests.

8. Data Protection & Security

Your data is processed in line with UK GDPR and the Data Protection Act 2018. We use encryption, secure servers, and regular security checks.

9. Cookies

We use cookies to give essential features and enhance your experience. Please see our Cookie Policy for full details.

10. Policy Updates

We will revise this Privacy Policy from time to time. Updates will be posted on this page and, when necessary, emailed to you.
How to Contact Us

For any privacy-related queries or requests, email vikki@bloomnbrave.com or write to us at:

Bloom and Brave LTD